Owens Business News

An update regarding refunds on services we perform for you  Hello Owens Business community,I am writing this letter to let you know that effective today, we have instituted refunds for all services that we perform for you. The refund policy will be 120 days from the date of service, in addition all services will have a 4 year warranty. I hope that this new policy will encourage you to choose us more often for your service needs. If you have any questions, please do not hesitate to reach out to us, and we will be happy to answer your questions, we...

Hello Customers,We are writing this email to let you know that effective tonight at 9:15 PM, our stores, offices, and distribution centers will be closed in observance of VBC 2020. We would like to share some information about how support will be offered during the closure. If you have further questions, you may reach out to our customer service department between the hours of 10:00 AM and 9:15 PM today, and we will be happy to help you out.Our customer service department can be reached by email at: owens.business@icloud.com or by Phone: 410-489-1141 Can't see this email? View it in your browser Clousure...

New service- Paperless delivery and independence day update Hello Owens Business community,I am writing to announce that today we are releasing paperless delivery. Now you can have less paper by having us email all your documents which can the be viewed on your schedule. eligible documents are:-invoices-Estimates- Account statements-subscription service invoices-Account change notifications New documents will be added in the future. To enroll in paperless delivery, please visit: https://owensbusiness.typeform.com/to/JBPicCTmPlans start at $3.00 a month for the basic plan. You will be automatically registered for one of these upon enrollment.In observance of independence day, all Stores, offices and distribution centers will be closed. We will...

View our Business hours online Hello Owens Business community,I am writing this email to let you know that we have introduced a new way to share our business hours.Instead of writing a long email with the hours, we have created a google document that is viewable by anyone with the link below to see our business hours. We will still send out a email with the link to see the changes, but please bookmark this page so you can see the changes. If you are having difficulty accessing the link, please email customer support at owens.business@icloud.com.Thanks,Owen DerroFounder and CEOGoogle Doc...

Extended closing times effective 5/2/20  Hello Owens Business community,In these uncertain times, we have decided to extend our operating hours (mainly) our closing times.The new closing times are: Weekdays: 9:00 PM Weekends: 9:15. This change should allow our employees to respond to more customer requests and chat requests for improved customer service.Thank you and stay healthy,Owen DerroFounder and CEO